At Dualitee Designs, we want you to be happy with your purchase from us but we know from time to time, you may purchase a product that doesn’t suit you or simply doesn’t fit.
To provide you with an exceptional shopping experience, Dualitee Designs offers you a 14-day Free Return Policy within Australia on goods that have not been damaged, washed, altered, or worn and are in a saleable condition.
This means that you can return your product within 14-days of purchase and receive an exchange product or full refund. When returning your product to Dualitee Designs you pay the postage the postage. Please remember that all products must not have been damaged, washed, altered or worn.
Please also ensure that all labels and product swing tags are included in your return. If returned goods do not meet these criteria, a refund may be declined and we may return the products back to you.
Contact us using the online form for approval.